Reviews from Google
August 30, 2021
Never again will I use Hanna trailer for RV services! Had them replace my air conditioner units. Went to use my heat next trip and they didn't switch DIP switches for heat programming (i.e. NO HEAT). Took it back to Hanna, asked to diagnose and fix it. Came back to me with a bill over $600.00 and no one could explain the charges not even the owner. While they were diagnosing the heat issue they ripped apart my dash and center console damaging the wood finishes with deep gashes that are unrepairable as well they managed to knock the needle off my speedometer (still not sure how I'm going to fix it)! They also ruined the shelving under my bathroom sink trying to get at that heater unit. I went to check up on my RV and was horribly astonished at the mess I found and told them I was taking it. They proceeded to charge me for the "repairs." WORST SHOP AROUND, DO NOT RECOMMEND!!
August 26, 2021
This place provides top of the line service and they have far exceeded expectations I had when I needed to purchase anything from them. All i can say is that I wish more businesses and more companies had the same kind of service. I can't say enough of how happy I am that I went with Hanna Trailer Supply. They provide super fast response, shipping, & top of the line customer service. Thank you again Hanna Trailer Supply.
August 20, 2021
Hanna RV is incredible! We lost our camper crank and ended up ordering one from this store. When it got here, we realized it was the wrong size. We called the company, and they were able to ship another one and have it at our house the next day. When that one didn't fit either, they diagnosed that the crank had been altered. We had no clue! They were incredibly helpful and friendly. Thank you!
August 12, 2021
Hanna Trailer was awesome!!!! They had the best customer service. My trailer is only two years old and my refrigerator broke. We bought a new one from an online store and that one was broke as well!!! We contacted Hanna Trailer service and even though they were busy, they fit us in to diagnose and order what we needed. They got the fix in, in two weeks and installed!!! Mark and John were always kind, patient and accommodating. They now have a customer for life!!! Excellent place to go!!!
July 8, 2021
I want to thank the customer service team at Hanna RV. Their response time was incredible. I had an issue with a awning I purchased from their website, so I emailed them with the issue and pictures. They didn't hesitate to send out a replacement while they worked with the manufacturer on the warrant claim. They completely saved family's camping trip we have planned for the following weekend!
June 3, 2021
Brought our 2004 Jayco Class C in for a leak in the propane tank. I was expecting problems with parts, etc especially due to the pandemic. John quickly assessed what was needed and not only had it repaired but completed several other maintenance items in just a short time. I am very impressed by John's personable approach and overall amazing customer service. Hanna RV gets two thumbs up from this Ebert!