Forest River Pop Up Camper 12 Volt Motorized Winch Assembly with Tray and Cover

I give Hanna RV sales 5?????????? I called to verify the winch was available in stock for ordering. The sales person was polite with professional manners. She physically check shelf for the part and told me on piece was not there. There was different part number available, but she wasn't sure if it went with the kit. She asked to get my number to call me back after she confirm with the parts department. 10 minutes later she call me the tell me that all the parts were available. So I proceeded to order the× kit for my Forest River pop up. Super fast shipping had it in 4 days. Motor installs quickly in under 30 minutes and it's super fast raising the top. The only con is how loud it is, but after extensive research on it it seems to be the only dislike about it. If you ever had to manually crank a power winch you know what a pain it is. And for only 30 seconds of obnoxious sound it's worth it dealing with it.